We are committed to being your most trusted ally in your pursuit of health and well-being. Whether you're here to learn more about a health condition, find medication, enter one of our communities, or get tips for a healthy lifestyle, you've come to the right place.
By visiting and interacting with our websites, apps, and products, you may share certain information with us. We may share some of the information you share with us between our websites and apps to provide you with the most relevant content and we may use some of the information you share with us to deliver relevant ads to you.
What types of information do we collect?
We receive information from you depending on the nature of your interaction with our services.
Information you provide to us:
You can provide us with information in a number of ways, including:
Registering/Subscribing to Services: When you choose to subscribe to newsletters, register for an account on our Services.
Transactions: When submitting an opinion or comment through the Services, contacting us, or obtaining more information about products or services.
Information we collect about you
When you use our Services, we may automatically collect information when you:
Social and Sharing: If you share an article, post a comment, or other content with a friend/contact.
Device Information: We collect information about the computers, phones, or other devices you install to access our Services.
Data Analytics: Web analytics services, including Google Analytics, collect information about how visitors use our Sites, on an individual and aggregate basis.
Cookies and Tracking Technologies
How do we use your information?
To provide and improve the Services: We use the information we collect to provide and improve our Services, including ensuring that we present our content in the most effective way for your device, to customize features and content and to make suggestions to you on our Services.
Transactions: We use your personal information to process your transactions, send you confirmations, respond to your requests, and any related communications.
Retargeting: We use your information to allow us to deliver ads based on your interests on our websites, affiliate websites, or third party websites.
Marketing: We use the information we have to improve our advertising systems so that we can show you relevant interest-based ads and measure the effectiveness and reach of our ads and services. We may use your personal information for marketing and other market research purposes to learn more about our users.
Analytics: We may store details of your visits to our Websites and your electronic interactions with any emails we send you ("Usage Data") under a pseudonym (is not under your name but under an ID number), including the pages you have visited and the services you have used. We use this Usage Data to help us learn more about our users' preferences, so that we can customize our Websites according to your interests and preferences, to help us address problems and improve the design of our products and services; to analyze trends and statistics; and present the content in the clearest and most relevant way for you.
To communicate with you: We use your information to send you marketing communications, communicate with you about our services, and notify you about changes to our policies and terms. We also use your information to respond to you when you contact us. In our apps, we send you push notifications in order to keep you informed of any events or promotions that we may be running. If you no longer want to receive these types of communications, or if you initially approved the app's access to your camera and photos and want to prevent apps from accessing them, you can turn it off at the device level. To ensure that you receive appropriate notifications, we will need to collect certain information about your device such as operating system and user identification information.
How and when do we share or disclose your information?
To enhance our services: We may share your information with third parties who provide services on our behalf to assist in our business activities such as advertising technology providers, email service providers, data analysts and business providers for the purpose of improving our products and services. These companies are authorized to use your personal information only as necessary to provide these services to us.
Third-Party Marketing: We provide advertisers with reports about the types of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that may be used to contact you) unless you give it to us. If you do not opt in, we will not share your information for these purposes.
Third Party Services: When you interact with a third party advertiser on our Services, the content creator or advertiser may receive information you share with them, as well as information needed to complete the transaction, including medical information and contact details.
Legal Requirements: We may access, preserve, and share your information in response to a legal request if we have a good faith belief that the law requires us to do so. We may also access, preserve, and share information when we have a good faith belief that it is necessary to detect, prevent, and address fraud and other illegal activities; to protect ourselves, you and others, as part of investigations; or to prevent death or imminent bodily harm.
Online Marketing: As described above, we may use your personal information and, where appropriate, disclose it for marketing and market research purposes to learn more about our users and provide and improve our services. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt out of our use of your personal information for marketing, market research or direct marketing purposes at any time as described below.
Aggregate Data: We may disclose aggregated, non-personally identifiable information about Site users without restriction.
How long do we keep data?
We keep your personal information for as long as it is necessary for the purposes for which it is being processed. These periods vary depending on the nature of the information and your interactions with us.
When the purposes for which we have processed your personal information expire, we will either delete, permanently destroy or anonymize the relevant personal information, in a manner that ensures the anonymity of individuals.
Your rights, your choice, your security
Access to your personal information: You can request access to your personal information that we collect. Upon request, we will give you access to the personal information we have about you.
Changes to Your Personal Information: We rely on you to update and correct your Personal Information.
Deletion of Your Personal Information: When we collect information on your behalf, we will usually keep your Personal Information for the period necessary to fulfill the purposes described in this Policy.
Object to certain processing: When we process information on your behalf, you can object to our use of your personal information by contacting us.
Promotional emails: You may provide us with your email address for the purpose of allowing us to send you free newsletters, surveys, offers and other promotional materials, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in the emails you receive. If you decide not to receive promotional emails, we may still send you Service-related communications.
Withdrawal of consent: If you revoke your consent to the processing of personal information, we may no longer be able to provide you the Services.
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it, and we take various precautions to protect the information from loss and misuse. However, the transmission of information over the Internet is not completely secure, we cannot guarantee the security of your personal information, and any transmission is at your own risk.
If you have any questions about the security of your personal information, you may contact us.
Links to third party websites
Changes to this policy
We do not knowingly collect or use personal information on the Site from children under the age of 18. We ask that persons under the age of 17 not use our Website without the supervision of a responsible adult. We will never solicit personal information from a child under the age of 17 without verifiable parental consent. If we become aware that a child under the age of 17 has submitted personal information to us without prior parental consent, we will remove that child's personal information from our files.
cookies in our services
However, you can change your cookie settings. Some browsers have options that allow the visitor to control whether the browser accepts cookies, rejects cookies, or notifies the visitor each time a cookie is sent. You can choose to decline cookies by adjusting your settings, but doing so will limit the range of features available to you on our Services and Websites.